"It was a pleasure attending your negotiation seminar. I certainly learned more than I expected. You are a great presenter and trainer."

"Having been working with you for over a year, you've been pivotal in distilling and streamlining my sales process. Through one-on-one coaching and various development resources we've put together a plan that has become my business development bible; something that guides my sales process and has allowed me to identify gaps and opportunities in a complex sales environment. You have been instrumental in increasing my sales performance by making the process a "well oiled selling machine."

Thanks for the amazing help."

"I recently attended the CPSA two day Sales Coaching for Success course and wanted you to know how valuable it has proven to be. I am a huge advocate of continuing education and as a result have taken many courses over the years. You stand out as a brilliant facilitator. In addition to being an expert in the field of Sales Coaching, you are exceptional at creating a wonderful synergistic environment that resulted in a dynamic and productive seminar. Thank you for a terrific learning experience."

"Outstanding facilitation skills"

"Thank you again for the excellent seminar session you conducted with our post-graduate students in Marketing Management. The feedback from the student group was very positive both as to the content of the session and the friendly manner in which you presented it"

"Our sales force left your presentation educated and motivated to sell. The level of your presentation was perfect for our group which included rookies and seasoned veterans. Your half-day presentation was captivating to the audience and your ability to not just talk to, but involve, all members of the audience was especially key. The ovation you received at the conclusion of your presentation was very indicative of our group's appreciation for your ability to help companies and individuals to reach their goals. I would not hesitate to recommend you to anyone looking for an in-touch, enthusiastic speaker to stimulate any meeting or sales program"

"Bill Smalley's presentation at our national sales meeting was an investment that quickly generated positive results. He challenged and motivated the sales team to improve their performance by delivering a clear understanding of the selling process, and the skills critical for success"

"Bill is a wonderful instructor with a great sense of timing and an above average delivery. I am a life member of the CPSA and I have been to more courses over the last 40 years than I can remember. Bill is a first class knowledgeable gent and a credit to the CPSA. Please let Bill know what appreciation students like myself have for him"

SCI Seminar "The Art of Business Development"

"Thanks you so much for your help! The individualized coaching helped me to operationalize strategies for success so well that my Personal Business Development Plan was shared with the other consultants in the company."

"The Art of Business Development training was beneficial to me in a number of ways. What most struck me is that each of the sessions were elegant in their simplicity, enabling me to adjust my selling messages and strategies as my environment and competitive landscape shifted. The session included powerful ways to build a value proposition that would resonate with your customer, and differentiate you from your competition. It also included a means to establish and monitor where you are in your selling process that has drastically improved my understanding of how I need to be communicating with my customer in order to move them through the sales cycle. Finally, it included a little nugget of wisdom about the benefits and ways of expanding your comfort zones, eliminating every sales reps greatest obstacle...themselves. Thanks Bill-I look forward to the next training."

"This seminar has definite value - excellent content"

"An excellent day - great value and refreshing strong delivery"

"The seminar on The Art of Business Development was delivered in a highly engaging and professional manner. The failure of other programs can be boiled down to the fact that they lacked any sense of customization and our industry is a service industry which is very idiosyncratic. You demonstrated a clear understanding of our issues and needs, tailored your training accordingly, and your guidelines on planning for results and tips on the business development process have proved invaluable. Finally, you got the room motivated - you were engaged, and so were we"

"I have attended many sales seminars and management development seminars over the past 20 years. This is the most comprehensive and compelling seminar that I have ever attended. It defines both the process and the skills required to be successful at business development"

"Bill Smalley was a huge contributor to my success. He kept me focused and on track. He helped me set goals for my branch and to uncover hidden resistance. He helped me stay the course when I was frustrated and ready to walk, and he helped me manage my own expectations. As a result I know have a momentum that will hopefully take me right over my target for this year"

"Bill is like a seasoned air traffic controller - methodical, concise, and precise - he has the unique ability to simplify even the most complex of subjects so all in attendance not only understand the materials covered but walk away with the skills and confidence to pull it all together. Coupled with this he has a wonderful sense of humor"

"This is just a quick note to say how much I enjoyed working with you over the past three days. Your facilitation talents taught me a great deal and your stories and sense of humor were most appreciated"

Sales Management

"Cheers and kudos for an excellent course and session - this was by far the best offer that the CPSA has had for me personally."

"Thanks for the impromptu coaching for my one rep. issue. We had a really productive meeting on Friday and I used some of the "nuggets" I learned over the 3 days last week. I’m feeling good that things will turn around!"

"I used my new found abilities in my sales meeting on Friday. One of the best sales meetings I have ever had."